First things first. To get started with Resplendent’s SmileBack integration, make sure you have a Resplendent account. If you don’t, you can make one here. Now let’s get started!
Navigate to the integrations page and click connect on the SmileBack card as shown below:
Click sign in and authorize Resplendent to have read access to your reviews.
After authorizing, enter a name and description for the connection and click “Save And Test” to finalize the integration.
Start syncing reviews to Resplendent by clicking the “Sync Dataset” button and getting to the data studio:
Now that you’re in the data studio, click “Reviews” on the right side to see a preview of the data that’s pulled from the SmileBack integration. Also, choose the columns that you’d like to see on a dashboard.
Finally, click Sync to start pulling data.